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Before you put any money into $, you should always turn on two-factor authentication. This measure protects all actions, including signing up, adding money to your account, and taking money out. We check the identity of every account holder through a strict KYC process. Documents that are uploaded stay encrypted and can't be accessed by anyone else, so sensitive information never leaves the platform's infrastructure. Licensed providers handle financial transactions like adding or taking away $. Each transaction is protected by end-to-end encryption. We regularly check for compliance to keep people from getting in without permission or acting suspiciously. Customers can change the settings in their account dashboard to decide what messages and alerts they get. You can ask for record deletion or export of personal profiles at any time, and there are no hidden barriers. To learn more about how your activities are handled across the site, please contact support: For Canadian customers, the average response time for a question is less than 24 hours. To stay in charge of your experience, stay up to date, use secure connections, and check your balance in $ often.
To make your account more secure, turn on two-factor authentication. All information sent uses the TLS 1.3 protocol, which encrypts data between the client and server endpoints. This keeps people who shouldn't have access from getting in during registration, gameplay, and financial transactions. AES-256 symmetric encryption algorithms are used on back-end servers to store customer credentials, personal information, and transaction records. The table below shows the main cryptographic methods and how they are used on the platform:
| Method | Benefits of the application |
|---|---|
| TLS 1.3 | Keeps information safe while logging in, making deposits, and withdrawing money. Stops interception and eavesdropping; guarantees privacy. |
| AES-256 | keeps customer files and financial history safe. Stops people from trying to decrypt data without permission; meets international standards for compliance |
| HMAC-SHA256 | Checks the integrity of uploaded files and session tokens Stops tampering and checks for authenticity. |
Use different passwords for each account and change them often to keep them safe. Don't share your authentication information, and make sure that all website connections start with "https" before you enter sensitive information, especially when you're managing $ balances or personal documents.
This platform has clear rules for how to handle personally identifiable information so that it meets the requirements of both the GDPR for users from Canadian and the CCPA for users from Canada. You can instantly download or delete account-related records by going to settings and using the tools there, without needing help from a support person.
People who are protected by the GDPR have the right to check, change, or delete the information that is stored about them. People in California can ask to see information that has been collected over the past year and tell service providers not to sell this profile data. Platform processes don't allow sales from third parties and make sure that no sensitive records are shared for marketing without the user's permission.
When you send a privacy-related request through your account, automated verification happens to stop people who aren't supposed to be able to access or change it. One month for EU members and up to 45 days for CA requests are the usual response times that follow the law. All replies are sent safely to the account's registered contact method. You can manage your profile preferences and withdraw your consent at any time from the dashboard. This way, users always have full control over their personal records and communications and can change permissions as needed to meet changing preferences or legal requirements.
To make sure that only verified people can log in, turn on multi-factor authentication. For extra security, use a strong password and an authentication app or SMS code together.
These steps help Canadian users meet Canada security standards and stop people from taking money or using sensitive information without permission.
If you want to delete stored information, you need to send a formal request through the data management portal.
Certain types of data, like account registration information and past transactions in $, must be kept in order to follow Canada rules. However, records that are not needed can be deleted if a verified request is made.
If you have questions about certain types of data or how long they need to be kept, please only use the official communication options to contact the data administration team.
Bonus
for first deposit
1000CAD + 250 FS